Honar Refrigeration | Terms & Conditions

Terms & Conditions

To guarantee your equipment uses the least amount of power and the machinery is not working outside its design parameters meaning your 24 months parts and 12 months labour warranty is not compromised, please ensure you undertake programmed preventative maintenance on your machinery. The upfront charge for this maintenance is often far less than a costly, inconvenient refrigeration breakdown occurring when least expected.

Honars Warranty Terms and Conditions stipulate Preventative Maintenance must be carried out at minimum six month intervals. Extreme environments may demand more frequent checks, your Technician can advise on this.

Honars warranty provides coverage during our service hours 0800 to 1630 Monday to Friday. Should you request warranty or breakdown service repairs outside of these hours our current charges are time and a half per hour with a afterhours charge of $150.00 + gst. (Prices exclude GST, mileage.)

Products will only be accepted for return with prior consent from Honar. A 15% restocking fee applies. Returned products must be accompanied by the orginal invoice, in unused and undamaged / original condition and still in the original packaging.The customer is liable for all costs associated with the return. There will be no returns for customised orders.

Once an order has been accepted by Honar, it can only be cancelled, varied or suspended (whether in whole or in part) upon the following terms and conditions:

No cancellation, variation or suspension will be effective or recognised unless, and only to the extent that Honar agrees in writing to such cancellation, variation or suspension;

The customer agrees to accept delivery of all products held by Honar in respect of such order and all products held or in transit to or subsequently delivered to Honar for such order;

The customer agrees to pay all costs, expenses and liabilities incurred by Honar in consequence of the cancellation, variation or suspension of the order.

In the event of damage in transit the customer is required to send to Honar within 24 hours of receipt of the damaged goods, a written statement and evidence that this was endorsed at the time of receipt.

If you have any queries or seek clarification of your circumstances please contact your Honar Representative, they are keen and able to assist.

On acceptance of a sales order, the terms of payment will be Cash On Delivery, unless negotiated payment terms are approved by Honar.

Legal title will not transfer until full & final payment is received for all goods & services.